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How 99apk Handles Your Personal Information

Your account data is handled with care at 99apk — from the moment you register through every deposit you make via DANA, OVO or GoPay.

Data collected only for account and payment useDANA, OVO, GoPay transaction data protectedYou can request your data at any timeCookies explained and manageableContact our team for any privacy concern

Explore the Lobby Read FAQ

What We Collect and Why It Matters

99apk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it securely — your name, email address, and the wallet details tied to your DANA, OVO or GoPay account. Payment data is processed only to complete deposits and withdrawals; we do not

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store full wallet credentials on our servers after a transaction clears. Device data — browser type, IP address, session timestamps — helps us detect unusual access patterns and keep your account safe. We may also record how you navigate the lobby so we can improve load
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times and layout on mobile. If you contact support, the conversation is stored so our team can follow up accurately. Data shared with payment processors like DANA and GoPay is governed by those providers' own policies as well as ours. We do not sell your personal
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information to third parties for marketing purposes. Access to our platform and the scope of data processing depends on local law and is available only in eligible regions. Players in Bekasi and Tangerang access the platform under the same data terms as all other Indonesia accounts.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption across account login, payment flows and stored records. Session cookies keep you logged in during a game round; analytics cookies help us understand which parts of the lobby load slowly on Android. You can clear or block non-essential cookies through your browser settings at any time without losing your account access.

Encryption on Every Transaction

Every DANA, OVO and GoPay payment you make travels over an encrypted connection. Stored payment records are hashed — readable only by the verification process, not by staff.

Cookie Consent You Control

We use session cookies for login continuity and analytics cookies to fix slow lobby pages. Non-essential cookies can be blocked in your browser without affecting your account or wallet.

Data Retention and Deletion

Account data is retained while your account is active and for the period required by applicable law after closure. You can request deletion of non-mandatory records by contacting support.

Who Sees Your Information

Only staff who need it to process your account or payment can access your data. Third-party processors — including DANA and GoPay — receive only the fields their service requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about what data we hold on your account, or want to ask us to correct or remove something? Our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account record without delay.

Live Chat Start a chat session from the account dashboard. Mention your privacy request in the first message so it routes to the right team straight away.

Email Support Send your data access or deletion request to our support email. Include your registered name and the wallet type — DANA, OVO or GoPay — linked to your account.

Account Settings Some data preferences — like marketing emails and cookie consent — can be adjusted directly inside your account settings without needing to contact us.

Common Questions About Your Privacy at 99apk

These are the questions our account holders ask most about how their data is handled. If yours isn't here, our support team can answer it directly through live chat or email.

We collect your name, email address and the wallet identifier for your DANA, OVO or GoPay account. Device and IP data is also logged for account security purposes.

Yes. Contact support via live chat or email with your registered details and we will process a deletion request for all non-mandatory records within the timeframe required by applicable law.

We share data only with payment processors like DANA and GoPay, and only the fields those services need to complete a transaction. We do not sell your data to any marketing or advertising party.

Transaction records tied to your DANA, OVO and GoPay payments are retained for the period required under applicable law. You can ask us exactly how long that is for your account type.

Log in, go to account settings and select the contact or payment section. Changes to your linked OVO or GoPay wallet may require an identity verification step before they take effect.

Session cookies are required for login to work. Analytics and preference cookies are optional — you can block them in your browser settings without losing access to your account or games.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Games99apk Casino

How 99apk Handles Your Personal Information

Data Handling, Cookies and Account Security

Encryption on Every Transaction

Cookie Consent You Control

Data Retention and Deletion

Who Sees Your Information

Reach Us About Your Privacy

Common Questions About Your Privacy at 99apk

01 What personal data does 99apk collect when I register?

02 Can I ask 99apk to delete my account data?

03 Does 99apk share my data with third parties?

04 How long does 99apk keep my payment records?

05 How do I update the email or wallet linked to my account?

06 Are cookies on 99apk optional or required?

Privacy Policy

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