Reference

Terms That Govern Your 99apk Account

These terms set out what you agree to when you open and use a 99apk account — covering deposits via DANA, OVO, or GoPay, game access, and withdrawal processing.

Account eligibility requiredDANA, OVO, GoPay coveredJurisdiction-dependent accessOne account per personSubject to change with notice

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What These Terms Actually Cover

99apk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 99apk, you confirm that you meet the eligibility criteria applicable in your region and that your use of the platform complies with local law where you access it. These terms govern every interaction — from depositing into your account wallet using

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DANA, OVO, or GoPay, to placing bets in our live casino or sportsbook, to requesting a withdrawal back to your registered e-wallet. Each account must be registered under your real identity; wallet verification is required before any withdrawal is processed, meaning the name on your DANA,
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OVO, or GoPay account must match the name on your 99apk account. We reserve the right to suspend or close accounts where information is found to be inaccurate or where activity appears to breach these terms. Bonus or promotional credits, where available, are subject to their
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own conditions posted on the promo board at the time of the offer — these terms do not override those specific conditions but sit alongside them. Players in Bekasi and elsewhere in Indonesia access the lobby under the same account rules. We may update these terms
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from time to time; continued use of your account after any update constitutes acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team can walk you through the specific clause. Reach us through live chat in the lobby, via email, or through our social channels — all listed in your account settings under 'Help'.

HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

These terms also define how we hold your account data, how long we retain transaction records, and what rights you have to request changes. We keep your deposit and withdrawal history — including DANA, OVO, and GoPay transaction references — for the period required by our operating obligations. Your account credentials are protected with standard encryption; never share your login or OTP with anyone. If you believe your account has been accessed without your permission, contact support immediately so we can freeze the account and investigate.

Data Retention

We retain your transaction history, including e-wallet references from DANA, OVO, and GoPay, for the period our operating obligations require. You can request a summary via support.

Account Security

Your account login and OTP are personal. Standard encryption protects your session. If you suspect unauthorised access, use the account lock option or contact live chat immediately.

Right to Request Changes

You can request corrections to your registered account details through support. Wallet name changes require fresh verification against your DANA, OVO, or GoPay account to proceed.

Term Update Notices

When these terms are updated, we post a notice inside the lobby and, where possible, send a notification to your registered contact. Continued account use means you accept the revision.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to your account — from wallet matching rules to what happens if a term changes while you have an active balance.

Yes — account terms follow your registered account, not your current location. Access itself depends on whether local law in your region permits it at the time.

Wallet name matching is how we verify the withdrawal goes to the correct person. Mismatches delay processing until identity is confirmed through our support team.

No. These terms allow one account per person. Duplicate accounts may be closed and any pending balance held pending review. Contact support if you think a duplicate was created by error.

Your active balance is not affected by a term update. The new terms apply to actions you take after the update. We post a notice in the lobby whenever terms are revised.

Send a request through live chat or email support with your registered wallet type — DANA, OVO, or GoPay. We will pull the relevant records from your account history and share them with you.

Raise it with our support team first via live chat. Include the specific term reference and the date of the transaction or action involved so we can review it accurately.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your 99apk Account

How to Reach Us About These Terms

Account Security and Data Under These Terms

Data Retention

Account Security

Right to Request Changes

Term Update Notices

Common Questions About These Terms

01 Do these terms apply to me if I access 99apk from outside my usual city?

02 Why does my DANA, OVO, or GoPay name need to match my account name?

03 Can I hold more than one account on 99apk?

04 What happens if the terms change while I have an active deposit?

05 How do I request a copy of my transaction history under these terms?

06 What should I do if I disagree with how a term has been applied to my account?

Terms & Conditions

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